Delete your Tally account

In the app

Open Tally, go to Settings → Delete my account, and confirm. Your account is deleted straight away.

By email

If you can't use the app, write to deneb.algedi2026@gmail.com from the email address of your account, with the subject "Delete my account". We delete it within 30 days and confirm by email.

What is deleted

Your account and sign-in, your children's profiles, all stories, pictures, coloring pages, Books and book PDFs.

Kept without any link to you: anonymous story scores and cost records, and story reports (with the child's name removed) for up to two years. Server logs and backups are removed after a short period.

Deleting your account doesn't cancel an App Store or Google Play subscription: please cancel it in your store account settings too.